Security

Protecting your account and the tax information inside it.

7 articles in this topic

Your Social Insurance Number
The Social Insurance Number is what identifies you to the CRA. What Hypertax accepts, how the number is stored, and how it is shown once you have entered it.
Your SINPrivacySecurity
What happens to your uploaded file
Where a slip image is stored after you upload it, who can see it, how long it is kept, and how to delete it before you finish the return.
Uploading documentsPrivacySecurity
Creating and signing in to your account
How to make a Hypertax account, the ways to sign in, and what to do when you cannot get back in to a return you have already started.
Your accountSecurity
The AI never computes your tax
Nothing in a Hypertax return is calculated by a language model. Every number comes from a published rate table and a fixed rule, and the review screen names the rule.
How Hypertax uses AISecurity
What Hypertax stores about you
The categories of information a Hypertax account holds, where they live, who can reach them, and how long each one is kept.
PrivacySecurityUploading documents
Spotting a fake tax message
The CRA does not start contact with a threatening call or a demand for gift cards. Here is how to tell a real message from a fake and where to report one.
SecurityPrivacyFixing problems
Two-step verification
Turning on a second step at sign-in is the strongest protection for a Hypertax account. Here is how to set it up and what to do if you lose the device.
SecurityYour account