Your account
Signing in, two-step verification, and closing your Hypertax account.
6 articles in this topic
Closing your account
What deleting a Hypertax account removes, what has to be kept and why, and what you should download before you ask for the deletion.Your accountPrivacyCreating and signing in to your account
How to make a Hypertax account, the ways to sign in, and what to do when you cannot get back in to a return you have already started.Your accountSecurityRefunds and billing problems
When Hypertax refunds what you paid, how to ask, and what to do about a double charge, a failed download or a charge you do not recognise.Pricing and billingFixing problemsYour accountWhat Hypertax costs
Hypertax charges once per return, at the point you download the finished PDF. The three tiers and what each one adds are listed here in full.Pricing and billingYour accountDeclining AI consent
Consent to AI processing is optional. Declining it means typing your boxes in by hand, and it does not reduce the return you can prepare or what you pay.How Hypertax uses AIPrivacyYour accountTwo-step verification
Turning on a second step at sign-in is the strongest protection for a Hypertax account. Here is how to set it up and what to do if you lose the device.SecurityYour account